Shanore Gift

For orders without a recording video, packages will usually be shipped within 3–5 days. If we receive a large number of orders, shipping may take around 3–7 days ✨

For orders with a recording video, the video will usually be uploaded to our TikTok within 3–10 days 🎀 Sometimes your package may be shipped before the video is posted, because editing videos can take quite a long time 💭

We don’t want you to wait too long for your happy mail, so in some cases we’ll send the package first before the video goes up 📦💗 That way, your order can arrive sooner while you wait for the video to be uploaded~

But don’t worry — your video will definitely be posted while your package is still on the way, before your order arrives to you 🫶🎀

We’re trying our best to send out every package as quickly as possible 🌷 We know everyone is excited and waiting for their cute goodies, and we truly appreciate your patience and support 💕

You can leave your preferences (colour, style, characters) in the notes at checkout. ✨
We’ll do our best to match them, but items are still a surprise 🎁

Nope! Every scoop is different. 💫
We carefully curate each order to make your experience special and unique

Processing time: 3-7 business days

Delivery time: approx. 7–15 days depending on your location. 🌍

We do not ship to PO Boxes

Mystery scoops are final sale due to their surprise nature

If there’s an issue, feel free to contact us. 💌